Legal

Privacy Policy

Last updated: January 2024

1. Introduction

Vendit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vending machines, mobile application, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Payment information (processed securely through third-party providers)
  • Location data (when you use our machine finder feature)
  • Transaction history and purchase preferences
  • Account credentials for our mobile app

Automatically Collected Information

When you use our Services, we automatically collect:

  • Device information (device type, operating system, unique identifiers)
  • Usage data (features used, time spent, interaction patterns)
  • Log data (IP address, browser type, pages visited)

3. How We Use Your Information

We use the collected information to:

  • Process transactions and provide our Services
  • Manage your account and loyalty program
  • Send you updates, promotions, and marketing communications (with your consent)
  • Improve our products, services, and user experience
  • Analyze usage patterns and optimize machine placement
  • Comply with legal obligations and prevent fraud

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties who help us operate our Services (payment processors, analytics providers, cloud hosting)
  • Business Partners: Location partners where our machines are installed (aggregated, non-personal data only)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tryvendit.com
Address: Kuwait City, Kuwait