Legal
Terms of Service
Last updated: January 2024
1. Agreement to Terms
By accessing or using Vendit's vending machines, mobile application, website, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Use of Services
Eligibility
You must be at least 13 years old to use our Services. By using our Services, you represent that you meet this requirement.
Account Registration
To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Acceptable Use
You agree not to:
- Use our Services for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Resell products purchased from our machines for commercial purposes
- Damage or tamper with our vending machines
3. Purchases and Payments
Pricing
All prices are displayed on our vending machines and mobile app. Prices are in Kuwaiti Dinar (KWD) unless otherwise stated and include applicable taxes.
Payment Methods
We accept various payment methods including cash, credit/debit cards, and mobile payment solutions. Payment processing is handled by secure third-party providers.
Refunds
If a product is not dispensed after payment, please contact our support team with your transaction details. Refunds will be processed within 5-7 business days after verification.
4. Loyalty Program
Our loyalty program is subject to additional terms and conditions. Points earned have no cash value and may expire if unused for 12 consecutive months. We reserve the right to modify or terminate the loyalty program at any time.
5. Products
Product Information
We strive to provide accurate product information, including nutritional details and allergen warnings. However, please always check the product packaging for the most current information.
Product Availability
Product availability varies by location and is subject to change without notice. We do not guarantee that any specific product will be available at any given time.
6. Intellectual Property
All content, trademarks, logos, and intellectual property associated with Vendit are owned by or licensed to us. You may not use, copy, or distribute our intellectual property without our express written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Vendit shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services.
8. Indemnification
You agree to indemnify and hold harmless Vendit, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Kuwait, without regard to its conflict of law provisions.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@tryvendit.com
Address: Kuwait City, Kuwait